State Farm® Insurance Agent Jesse Torres
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Whitney Flores
December 4, 2025
"Thank you Tonia you're great at your job very informational! It was nice to meet you !"
"Hi Whitney, Thank you so much for your kind words! I'm glad Tonia could provide you with helpful information, our staff is looking forward to assisting you again in the future!"
Zachary Fillmore
September 3, 2025
"Tonia at Jesse Torres State Farm is a hero she helped me when my truck broke down 2 hrs down the road, she dealt with the adjuster and handled the whole situation for me"
"Hi Zachary, Thank you so much for your kind words! We're thrilled to hear that Tonia was able to assist you during such a stressful time. She truly is dedicated to going above and beyond for our clients. We're glad she could handle everything smoothly for you. If you ever need anything else, don’t hesitate to reach out!"
ricardo larios
August 25, 2025
"They insure unsafe drivers and are very unprofessional. I don't recommend."
"Hi Ricardo, Thank you for your feedback. We take concerns about safety and professionalism very seriously. However, we do not have a record of you as a customer in our system. If you would like to discuss your experience further, please feel free to contact us directly or email me at jesse@jesse-torres.com, so we can better understand and address your concerns. We are committed to providing excellent service to all of our clients. "
Richard Warne
July 18, 2025
"Long story short, some very valuable items were stolen. General customer service hotline lied to me. I called Felica and Jesse. They went to bat and found out where the miscommunication was and talked me off the proverbial ledge!"
"Hi Richard, Thank you for taking the time to share your experience. I'm truly sorry for the stress and frustration you went through—especially regarding the loss of valuable items and the misinformation. That’s not the level of service anyone should receive, and your feedback helps us see where we must improve. That said, I’m incredibly glad Felica was able to step in, clarify the situation, and help rebuild some trust. They genuinely care about doing right by our customers, and I’ll be sure they see your kind words. We appreciate you sticking with us through a difficult moment. Please don’t hesitate to reach out directly if there's anything else we can do to support you moving forward."
Jenny Fisher
June 6, 2025
"I appreciate that I didn't feel like I was being pressured into buying anything. I was just given the information to make an informed decision."
"Hi Jenny, Thank you so much for your kind words! We're thrilled to hear that you felt comfortable during your visit and appreciated the informative approach of our team. Our goal is to empower our customers to make informed decisions without any pressure. We truly value your feedback and look forward to serving you again in the future!"
Mireya Arias
April 29, 2025
"José has helped me with getting my business insurance set up. I appreciate all the questions he was able to answer and get me all set up. However, he is very knowledgeable and professional."
"Hi Mireya, Thank you for taking the time to share your experience! We're delighted to hear that José was able to assist you with setting up your business insurance. His knowledge and professionalism are truly assets to our team, and we're glad he could answer all your questions. If you need further assistance or have any more questions in the future, please don’t hesitate to reach out. We appreciate your business!"
Junior Delapaz
April 28, 2025
"I have been with state farm for years. Love the customer service when ever I have questions my favorite employee there Felicia always goes far and beyond to make sure my questions comments and concerns are always taken care of."
"Hi Junior, Thank you so much for your kind words! We're thrilled to hear that you’ve had a great experience with State Farm over the years. Felicia is indeed a valuable member of our team, and we're glad to know she has consistently gone above and beyond to address your questions and concerns. Your satisfaction is our top priority, and we appreciate your continued trust in us. If you ever need anything else, don’t hesitate to reach out!"
Kassandra Arellano
April 25, 2025
"Felecia is amazing! She is always so helpful. She went above and beyond to get me what I was needing and looking for. She’s smart and knows what she is doing. Felecia is the person to go to I recommend her. Thank you so much!!"
"Hi Kassandra, Thank you for your wonderful review! We're so glad to hear that Felecia went above and beyond to assist you. She truly is a valuable member of our team, and your recommendation means the world to us. If you need anything else in the future, please don't hesitate to reach out!"
Edward Axel Salazar
April 25, 2025
"José was very helpful! Definitely recommend👏"
"Hi Edward, Thank you so much for your kind words! We're thrilled to hear that José was able to assist you and make your experience a positive one. Your recommendation means a lot to us! If you need anything else in the future, don't hesitate to reach out."
Jackie Saenz
April 25, 2025
"Exceptional customer service. They always respond with all my phone calls. They explain my insurance very well. I do recommend them for the best service of insure coverage."
"Hi Jackie, Thank you for your wonderful review! We’re delighted to hear that you had an exceptional experience with our customer service team. We pride ourselves on being responsive and providing clear explanations, especially when it comes to insurance coverage. Your recommendation means a lot to us, and we’re grateful for your trust. We look forward to continuing to serve you in the future!"
Legend34 !
April 25, 2025
"Front desk service was very quick and helpful"
"Hi Legend34, Thank you for taking the time to share your experience with us! We're thrilled to hear that our front desk service staff met your expectations and provided quick and helpful assistance. Our team works hard to ensure every guest feels welcomed and supported, and your feedback is greatly appreciated. We hope to see you again soon!"
Vic
April 24, 2025
"I had a really good experience with State Farm. Lorenzo was super helpful and made everything easy to understand. He took the time to explain things in a way that actually made sense, which I really appreciated. You can tell he knows what he’s doing and really cares about helping people. Definitely happy with the service I got."
"Thanks for leaving us a 5 star review!"
julio magana
April 24, 2025
"I would like to say thanks to jose for helping me lower my car auto insurance ! 10/10 service"
"Hi Julio, Thank you for your fantastic review! We're so glad to hear that Jose was able to help you lower your car auto insurance. We strive for 10/10 service, and it's great to know we met your expectations. If you need any more assistance in the future, don’t hesitate to reach out!"
Luis Claustro
April 24, 2025
"This team is quick to help and reliable. I love the fact that they can help with any situation. They are quite informative when it comes to needing questions answered. I would highly encourage you to give them a chance at being your sole insurance provider."
"Luis, thank you so much for giving our office a 5 star review, I'm glad you had a great experience with our agency. We appreciate you taking the time to share your feedback, and we’re here to help anytime!"
Sara Bacon
April 24, 2025
"Felecia and Maggie were both very helpful and very kind. I enjoyed working with them."
"Hi Sara, Thank you so much for your kind words! We're thrilled to hear that Felecia and Maggie made your experience enjoyable. We pride ourselves on providing excellent service, and it's always wonderful to know our team is making a positive impact. We look forward to serving you again!"
Janet Hendrix
April 24, 2025
"Maggie Page has great customer service, calls back when she says she is going to, friendly, pays attention to detail, and oversize all just a great person. I would highly recommend."
"HI Janet, Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with Maggie Page. We strive to provide excellent customer service, and it's wonderful to know that Maggie’s attentiveness and friendliness made a difference for you. Your recommendation means a lot to us, and we look forward to serving you again in the future!"
Isaih Guizar
April 23, 2025
"Great customer service from the staff. I was able to get affordable insurance and life insurance with the team’s help."
"Hi Isaih, Thank you for your positive feedback! We're thrilled to hear that our team was able to assist you in finding affordable insurance and life insurance. Providing excellent customer service is our top priority, and it's wonderful to know we met your needs. If you have any further questions or need assistance in the future, please don’t hesitate to reach out!"
Damian Smith
April 23, 2025
"Easiest office to work with thank you"
"Hi Damian, Thank you for your wonderful feedback! We're thrilled to hear that you found our office easy to work with. Our team strives to make the process as seamless as possible, and your satisfaction is our top priority. If you need anything else, don’t hesitate to reach out!"
Jake
April 23, 2025
"Jesses office was very helpful, Jose answered all my questions"
"Hi Jake, Thank you for taking the time to share your experience! We're glad to hear that our office was helpful and that José was able to answer all your questions. Our team is committed to providing excellent support, and it’s great to know we met your expectations. If you have any more questions in the future, don’t hesitate to reach out!"
jorge garcia
April 23, 2025
"José is an outstanding person to work with. I was able to get taken care of for my first time having vehicle insurance. Great customer service and would highly recommend."
"Hi Jorge, Thank you so much for your kind words! We’re thrilled to hear that José provided you with exceptional service during your first experience with vehicle insurance. Our team is dedicated to making the process as smooth as possible for our clients, and it’s wonderful to know that we hit the mark. We appreciate your recommendation and look forward to assisting you with any future needs!"
Tara Norris
April 23, 2025
"Felecia is wonderful she is very helpful kind and caring!"
"Hi Tara, Thank you for your lovely feedback! We’re so glad to hear that Felecia provided you with such wonderful service. Her helpfulness, kindness, and caring nature are truly what set our team apart. We appreciate your kind words and are here for you whenever you need assistance!"
Elia Cruz
April 15, 2025
"Jose from state farm in Jesse torres office is amazing he helped me, he had good customer service. Super kind and nice. So for anyone who is looking any type of insurance go to Jose. I recommend it 👌."
"Hi Elia, Thank you so much for your kind words! We're thrilled to hear that Jose provided you with exceptional customer service. We strive to create a positive experience for all our clients, and it's wonderful to know that Jose made such a great impression. Your recommendation means a lot to us! If you need any further assistance or have any questions in the future, please don’t hesitate to reach out."
Roy Linn
March 28, 2025
"Very friendly, well mannered, very professional people, and honest people, the best auto insurance company I’ve ever worked with"
"Hi Roy, Thank you for taking the time to leave our office a review. We're thrilled to hear that you had a positive experience with our team. Providing friendly, professional, and honest service is our top priority, and it's wonderful to know that we met your expectations. We appreciate your trust in us and look forward to continuing to serve you in the future!"
Dino Ibarra
March 26, 2025
"Jesse is always a good guy to work with. Patient and super helpful. Been in many times with him and always helps me find better and newer options for me and my family. Appreciate the help Jesse."
"Hi Dino, Thank you so much for your kind words and support! It truly means a lot to us to know that we’ve been able to help you and your family find the best options. We appreciate your trust and loyalty in coming back time after time. We are always here to assist and we look forward to working with you again in the future. "
Anayely Espinoza
March 26, 2025
"I had an amazing experience with this company and the person helping. Jose’s customer service was top-notch, and exceeded my expectations. I highly recommend them to anyone looking for great insurance and excellent service."
"Anayely, Thank you so much for your kind words! We’re thrilled to hear that you had an amazing experience with us and that Jose provided you with top-notch customer service. We strive to exceed our customers' expectations and are grateful for your recommendation. If you ever need assistance in the future, don’t hesitate to reach out. We’re here to help!"